Frequently Asked Questions
Everything you need to know about shopping with GB.ouozzzshop
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please contact our support team to initiate a return request.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my package?
After your order is processed, you will receive a shipping confirmation email containing a tracking link. You can also track your order directly on our website using your order number.